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Who We Are

Our mission at Vacation.com is to enhance member agency profitability by increasing preferred supplier sales. Toward this end, we deliver to our member travel agencies an unmatched array of preferred supplier alliances, quality consumer travel products, incentive commission agreements, marketing programs, technology platforms, and training and education opportunities. Our size and buying power, complemented by the quality of our member agencies and the depth of our travel industry travel management experience, is the foundation from which our member agencies can deliver quality travel products to consumers and effectively address the challenges and exploit the opportunities of an ever-changing marketplace.

Vacation.com:

  • is North America's top-producing travel agency network for major cruise lines and tour operators.
  • offers member travel agencies higher point-of-sale commissions from the most comprehensive list of preferred suppliers in the industry.
  • provides its members with the best membership support services in the travel industry.
  • supports its members on a local and regional level with the industry's largest and most experienced field sales force.
  • provides world-class training and education opportunities, including regional workshops, in-agency training, a panoply of web-based training, and the annual International Conference & Trade Show, which is the largest industry gathering of its kind.
  • offers member travel agencies a full range of comprehensive travel and business technology solutions including AgentNet, our members-only Extranet site.
  • provides members with blocked exclusive group space on more than 500 cruise departures around the world through our Blocked Amenities program. Clients booked on these sailings receive, at no cost to you or them, special amenities like shipboard credit, free specialty restaurant meals or prepaid gratuities. Vacation Vignettes provide an even greater level of client benefit, including the services of a concierge host, a bon voyage cocktail reception, on board gifts and an exclusive shore event.
  • provides access to the award-winning, results-driven Engagement™ marketing program, the flagship of Vacation.com's member benefits, utilizing dynamic direct-mail and email offers to keep the member agency at the forefront of the consumers mind and to entice them to purchase preferred supplier vacation products from the member agency.
  • provides access to EZguider, a revolutionary leisure-selling solution to search, compare and book tour, cruise, air and insurance products from Vacation.com's Preferred Suppliers.
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